The best transport companies in Moscow and St. Petersburg for 2020

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Freight transportation is a very popular service, the demand for it is growing every year. Not only ordinary people, but also entrepreneurs need high-quality transportation of property. For the development of small and medium-sized businesses, logistics is of great importance. The editorial staff of the site "bestx.htgetrid.com/en/" offers you an overview of the best logistics organizations in Moscow and St. Petersburg for 2020.

Transport company - specifics

A transport company (TC) is an industrial enterprise whose main task is to transport people and transport various goods. As a rule, transport organizations specialize in one thing and carry out either passenger or freight transportation. However, there are also universal firms that deal with both.

According to experts, in Russia each transport company has its own distinctive features of its activities, which is conditioned by the specifics of the entire Russian transport system. As the practice of previous years has shown, logistics in Russia are carried out in a special way. Unlike European TCs, which operate according to a clear plan, each domestic company operates along an individually designed logistics route. It is drawn up taking into account the declared value of the cargo, the final point of delivery, the financial capabilities of the client and the type of transport used.

Types of transport - what are they?

  • Railway - due to geographical features and long distances between settlements, it is most widespread in Russia. Rail transport accounts for about half of the total traffic in the country. The popularity of such transport is due to the availability for all categories of the population, the safety of movement, as well as the ability to transport all types of goods (including live and special dangerous luggage). Examples of enterprises: JSC Russian Railways.
  • Automotive is in no less demand. With its help, about a third of cargo transportation is carried out and at the same time the average price for them is higher than for railroad. However, there are some restrictions, for example, car logistics may stop due to bad weather. An example of such an enterprise: State Unitary Enterprise "Mosgortrans".
  • Naval and aviation are good because they are able to get where it is impossible to reach by land vehicles. Such transport accounts for a small part of the total freight traffic due to its high cost and technical features. For example, an airplane needs a runway to land, and a helicopter needs a free area. But nevertheless, sea and air transport allows maintaining trade relations with the most remote regions and large cities. Example: PJSC "Aeroflot".

What services do they provide?

Activities:

  • transportation of passengers;
  • delivery of goods and cargo;
  • loading and unloading works;
  • temporary warehouse storage;
  • preparation of transport;
  • provision of a cargo vehicle on a lease or rental basis;
  • provision of new trucks or refurbished vehicles;
  • forwarding service.

In addition, information, marketing and insurance services can also be provided.

Next, we will consider the main selection criteria in order to understand from which company it is better to buy delivery of goods.

How to choose a shopping mall?

In order to avoid mistakes when choosing, you should pay attention to the following parameters:

  1. Experience in the field of transportation;
  2. Price formation;
  3. Fleet size;
  4. Warranty;
  5. Staff;
  6. Efficiency;
  7. Packaging;
  8. Dimensional items;
  9. Tracking the status of the application.

work experience

When choosing a suitable logistics organization, you should, first of all, pay attention not to tariffs, but to how long the company has been in the logistics sector. Very often, a low price is just a way to attract customers in the absence of the proper quality of services. The best companies that are really capable of offering low-cost transportation should have at least two to three years of experience in the field and several dozen regular customers.

Price formation

When calculating the cost of transportation, first of all, the weight and dimensions of the goods, as well as the volume, are taken into account. It is calculated by the formula: dimensions * weight * fixed coefficient (250 or 200). The final figure is the base rate for one seat in the car. There are separate rate calculation grids for non-standard items. The delivery of several large items that occupy two parking spaces is called a collection. If the cargo exceeds only one value of the standard dimensions, logisticians will transport it as a large-sized one, which is more expensive.

The next parameter is the route of the trip. Many shopping malls declare trips to all cities in the country, but in fact they deliver only to regional centers, but do not travel to remote regions, which can only be reached by plane or by ferry. When determining the geographical coverage of the TC, they usually classify regions by zones and set prices based on the distance of the destination from Moscow.

The transportation speed may vary. Some logisticians assign two tariffs for this parameter - regular and express. Expedited logistics are more expensive.

The next significant point is the type of delivery:

  • Express - that is, from hand to hand, and therefore the most expensive. For large size, as a rule, there is a surcharge for lifting to the floor. However, most often we are talking about transportation to the entrance.
  • To the point of issue of the order (pickup point) - the second most popular option. Points can serve as branches of the TC, postomats (automatic devices), terminals. Transportation to the pickup point means that the recipient will pick it up from the pickup point himself and take it to the final point.

Vehicle fleet size

Own vehicle fleet, which includes vehicles of different carrying capacity, is another important factor that determines the cost of the services provided. Due to the fact that the company is not a payer of interest on credit and leasing obligations, and also does not rent trucks, its work is more reliable and stable.

Warranty

Warranties mean material liability for transported baggage. What does it mean? That the carrier undertakes to reimburse losses on the terms specified in the contract. This point is very important, as anything can happen on the road. And only the best organizations can provide guarantees.

Staff

A good company must have a staff of specialists sufficient to fulfill its obligations. The employees should include drivers, dispatchers, loaders, accountants and freight forwarders.

Efficiency

Transportation must be carried out within realistic and adequate terms.For this, the route of movement must be drawn up in such a way that the cargo is delivered as safely as possible in the minimum time period.

The specificity of certain types of business is such that it is fundamentally important for them to deliver goods on a specific date or around the clock. But not every company is capable of organizing such logistics. According to buyers, it is most convenient to receive the ordered goods in the interval from 1 to 3 hours. Because few people have enough time to wait for the courier all day. Therefore, it is best to prefer those logisticians who offer the shortest intervals and deliver exactly at the specified time period.

Packaging

It often happens that luggage needs to be packed. Especially when fragile items are being transported. Popular carriers provide containers that are suitable for packing transported items. This work is carried out by loaders, and if necessary, the luggage is neatly unpacked at the final point. Such an offer is in great demand, especially when office, country and apartment moves are organized.

Also, owners of small and medium-sized businesses need packaging of goods, in particular, online stores, which often do not have the opportunity to organize this procedure on their own.

Special attention should be paid to the material from which the packaging is made, since the final weight depends on this, and accordingly the final cost.

There are the following types of packaging:

  • pallets are the most reliable option of a collapsible type, which is suitable for fragile items and expensive equipment;
  • lathing - a rigid structure, which consists of boards and nails. Used to protect valuable goods, transport bicycle goods and car parts;
  • rigid box - a fully closed package, characterized by bulk. Protects against unauthorized access and damage;
  • bag - prevents a change in the set of goods and is suitable for items resistant to damage;
  • bubble wrap - due to its low weight, it practically does not affect the weight of the order. Suitable for items that are afraid of scratches;
  • stretch film is also a lightweight material that protects against scratches and chips;
  • bags and envelopes - designed for small items and combined with other options;
  • cardboard is a regular cardboard box that is used for items less than 30 kg.

Overall cargo

Rigging is often required when moving large items. It is important that the organization has all the necessary equipment and special fixtures that are required to transport ATMs, safes, industrial installations, etc.

Fragile and perishable items

Many logisticians are trying to refuse to transport items that may be damaged on the way. And therefore, due to the existing risks, tariffs for such categories of goods, in the case of working with them, are very high. If you intend to move non-standard things, you should clarify the capabilities of firms in this regard separately.

Track order status

Cargo transportation is associated with certain risks - human factor, technical breakdown, loss, accident, and much more that can happen on the way. And in order to clarify and solve all the problems that have arisen in time, the best shopping malls provide a personal account on their official website.

The personal account displays:

  • list of orders with current statuses;
  • register of completed shipments;
  • the possibility of making changes to the application;
  • the ability to cancel / return the order;
  • financial statements;
  • contacting support;
  • calculator for calculating the cost;
  • a form for filling out a new application;
  • statistics.

Advantages and disadvantages of TC

Advantages:

  • When contacting the TC, an agreement is drawn up with her, in which the tariff is clearly prescribed. This saves you from unexpected additional costs;
  • For good logisticians, it is not economically and reputationally profitable to delay transportation, and therefore they will try to fulfill the order as quickly as possible;
  • Guaranteed safety of luggage;
  • Registration of all related documents;
  • Control along the entire route;
  • Fixed rates;
  • Possibility of packing of transported items.

Disadvantages:

  • Hourly / daily billing for a separate service - storage in a warehouse, unloading and loading activities;
  • Due to the irresponsibility of some employees, cargo on the road may be lost or damaged.

Rating of quality transport companies for 2020

The best firms in Moscow and the Moscow region

DPD

https://www.dpd.ru/

Contacts (for legal entities) :? +7 (800) 234 45 95, +7 (495) 775 45 85, +7 (812) 325 78 78

The company is a leader in the Russian express delivery market with an office located in the capital. It is part of the large international network "DPDGroup". Delivers small parcels and large items as quickly as possible, and also provides a service worthy of modern world standards. Serves the entire territory of Russia and even those regions that are bypassed by other major players in the logistics sector. It also provides logistics to Armenia, Belarus, Kyrgyzstan, Kazakhstan. The firm cooperates with both individuals and legal entities.

Activities:

  • international transportation;
  • delivery to the countries of the Customs Union;
  • priority applications;
  • trucking of complete lots;
  • courier delivery of goods purchased in the online store.

Advantages:

  • wide service network;
  • discounts when placing an application;
  • cost calculation and online application registration;
  • warehouse storage services;
  • responsibility for the safety of the goods and the timing of dispatch;
  • tracking the movement of the parcel;
  • delivery to the point of acceptance / pick-up or to the door
  • managing an application through a personal account;
  • communication through social networks and instant messengers;
  • feedback form.

Disadvantages:

  • inconvenient site;
  • incomprehensible description of services;
  • complaints about the work of technical support.

CDEK

https://cdek.ru/

Telephone:? 8 800 250-04-05

A company that provides individuals and organizations with a range of services aimed at timely and guaranteed delivery. It effectively uses both external and internal resources. The company was founded 20 years ago. At the moment, there are more than 1800 points of delivery in 14 countries, as well as 420 offices throughout Russia. The head office has a Moscow "registration". The application is easy to place on the website, and the cost is easily calculated there. To do this, you must indicate the points of departure and receipt, enter the approximate or exact parameters of the parcel - total weight in kg, volume, dimensions in cm (length, width, height).

Activities:

  • fast delivery of documents and small parcels;
  • express delivery of baggage from 30 kg;
  • urgent delivery of documents and small parcels by a certain hour;
  • economical ground transportation;
  • urgent delivery within an hour;
  • international delivery of documents;
  • fast delivery of goods from the online store up to 30 kg / up to 50 kg;
  • warehouse storage;
  • work on weekends;
  • insurance.

Advantages:

  • using own cars;
  • providing complete and clear information on the application;
  • inexpensive tariffs for warehouse-warehouse logistics schemes;
  • availability of courier services;
  • tracking the movement of baggage;
  • website with online cost calculation function;
  • own smartphone app;
  • communication through instant messengers and social networks;
  • you can order a call online;
  • official accounts in social networks;
  • convenient payment (by card, cash, on the website, at the point of issue);
  • additional service.

Disadvantages:

  • inconsistency of services within the company.

Energy

https://nrg-tk.ru/

Phone:? 8 800 700 7000

A large metropolitan TC, which every day transports goods of all categories not only within the Moscow region, but also to various regions of the country. The company also operates in the CIS, China and the European Union. Energia branches are located in 378 cities.The company has its own vehicle fleet of 600 vehicles of various tonnages, as well as special equipment for loading and unloading operations. The company employs 4,500 people. The logistics network covers 35 thousand settlements. The customer can choose from various payment methods - the sender, the recipient and even a third party can pay for the order.

Direction of activity:

  • cargo transportation by road, air and rail transport;
  • picking up the order and bringing it to the address;
  • packaging (crate, euro pallet, stretch film, box, film);
  • loading and unloading during pick-up / delivery;
  • arrival notification via SMS;
  • purchase of goods without personal presence;
  • cooperation with online stores;
  • property insurance;
  • service of rural settlements.

Advantages:

  • wide geographic coverage;
  • work abroad - in Belarus, Kazakhstan, Kyrgyzstan, China, DPR, LPR;
  • A complex approach;
  • delivery of groupage cargo;
  • own vehicles and storage facilities;
  • a wide range of services;
  • online chat;
  • convenient form of payment;
  • smartphone applications;
  • accounts in social networks;
  • communication via messengers;
  • tracking and searching for an order by number;
  • express calculation of cost and term;
  • good site functionality.

Disadvantages:

  • according to customers, poor warehouse performance.

Auto Forwarder

https://fastpersonal.ru/

Phone:? +7 (800) 511-20-65, +7 (499) 938-48-05

A company that carries out logistics in Moscow, the Moscow region (Korolev, Mytishchi, Zelenograd, Balashikha), Russia and the CIS (Kazakhstan, Belarus). It was founded in 2012. In the company's personal vehicle fleet, there are tilt trucks, CMU equipment (crane manipulators), onboard vehicles, refrigerators, vans. Hired vehicles are also used. The company's logistics network covers more than 150 Russian cities. Employees of the company are always ready to help, give advice on filling out an application, calculating the most economical route, competently and quickly process the application. You can find out all the necessary information through official accounts in social networks, by calling a multi-channel number or ordering a call on the website.

Direction of activity:

  • refrigerated transport (flowers and plants, medicines, food, meat and meat products);
  • transportation of oversized items (manipulators, trawl, containers, special equipment);
  • movement of dangerous goods of class 9 (household chemicals, aerosols, mineral fertilizers, internal combustion engines, asbestos);
  • services for customs brokers.

Advantages:

  • online calculator for pallet placement;
  • you can order an accurate calculation;
  • extensive own vehicle fleet;
  • low percentage of baggage damage;
  • high performance;
  • compliance with customer requirements;
  • compliance with legal regulations;
  • convenient location of terminals;
  • fixed price for cargo transportation;
  • promotions and novelties.

Disadvantages:

  • a small number of terminals;
  • there is no order tracking information.

Expedition Plus

https://nevatk.ru/

Phone:? 8-800-777-19-35

When thinking about where to buy freight transportation services, you should pay attention to the transport company "Expedition Plus", the key to success of which is focus on long-term cooperation. It has been on the market since 1999. During its work, the company has developed its own algorithms for transporting baggage over short and long distances - analogs of modern European systems. The head office is located in Moscow, branches are in St. Petersburg, Astrakhan, Volgograd, Voronezh, Kazan, Krasnodar, Rostov-on-Don, Samara, Nizhny Novgorod. Branded terminals are located in most large Russian cities.

Direction of activity:

  • transportation of groupage cargo;
  • door-to-door work;
  • cooperation with supermarkets;
  • loading and unloading works;
  • organization of document flow.

Advantages:

  • communication via messengers;
  • online chat;
  • 100% luggage safety guarantee;
  • support by a personal manager;
  • system of discounts for regular customers;
  • on-line application submission;
  • the ability to track the order;
  • detailed calculator for calculating prices and terms;
  • fixed rates.

Disadvantages:

  • no specific information on terminals.

The best firms in St. Petersburg

Business Line

https://www.dellin.ru/

Phone number:? 8 800 100-8000 (within Russia)

Business Lines is a group of companies that is the largest logistics company in the country. Provides logistics services for over 19 years - since 2001. Works with both commercial organizations and individuals. It has 240 divisions spread throughout the country. The central office is located in St. Petersburg. In its own vehicle fleet "DL" there are about 4 thousand vehicles of various carrying capacities and over 20 thousand qualified employees. If necessary, delivery is carried out abroad - to Armenia, Belarus, Kazakhstan, Kyrgyzstan. Individual logistics strategies for moving bulky items that require special conditions are developed for customers. Payment can be made both in cash and by bank transfer. Terminal addresses are easy to find on the map published on the site.

Activities:

  • delivery of groupage cargo by road / air transport;
  • transportation by eurotrucks and low-tonnage cars;
  • container transportation;
  • nomenclature safekeeping;
  • multimodal (mixed) transportation.

Advantages:

  • tariffs at the level of average market indicators;
  • high reliability;
  • extensive network of divisions;
  • calculator for calculating the cost of services and terms;
  • own vehicle fleet;
  • a convenient way to obtain accounting documents;
  • list of additional services;
  • various promotions are regularly held;
  • mobile application for Google Play and App Store;
  • pages in social networks - VK, Twitter, Facebook;
  • communication via online messengers (Viber, WhatsApp);
  • feedback form on the site;
  • you can order an online call.

Disadvantages:

  • complaints about the discrepancy between the final cost and calculated on the site.

Gazelkin

https://spb.gazelkin.ru/

Phone:? 8 (812) 200-12-35

A cargo taxi that has been transporting in St. Petersburg, Moscow and the Moscow region for 14 years. Both private individuals and corporate clients cooperate with Gazelkin. Among the latter are the best domestic manufacturers of goods: Petrovich construction trading house, Gazprom, Ulmart.ru, Sberbank, Komsomolskaya Pravda, Absolut Bank, Statoil, DHL, Russian Post, McDonald’s, Rosgosstrakh, Khlebny Dom and others. The company's employees provide high-quality services related to various types of transportation. Clients have access to various types of payment - in cash to the driver, bank transfer, online payment on the website, through the terminal.

Direction of activity:

  • Help with relocation - apartment, country, office, warehouse, shop, country, cottage, moving in the Leningrad region;
  • Assembly / disassembly of furniture;
  • Loaders help;
  • Packaging;
  • Cargo transportation - furniture, household appliances, building materials, musical instruments, personal belongings;
  • Car and special equipment rental;
  • Garbage removal;
  • Delivery from shops;
  • Oversized cargo.

Advantages:

  • automated logistics system;
  • fast ordering;
  • own vehicle fleet;
  • various payment methods;
  • additional service;
  • registration of a discount card and various promotions;
  • accounts in all popular social networks;
  • qualitative characteristics of the site;
  • good recommendations;
  • round-the-clock work schedule, seven days a week;
  • you can order a call back;
  • dedicated number for regular customers;
  • access to electronic copies of documents through your personal account;
  • solves many problems.

Disadvantages:

  • only positive reviews can be left on the site.

Laatrans

https://laatrans.ru/

Telephone: ? 8 (800) 500-47-06

TC, present in the field of transport and logistics tasks for over 10 years. Works in Russia and the CIS countries, delivering orders even to the most remote regions. The type of baggage is not important - Laatrans can arrange any transportation.Cooperates with commercial enterprises, budgetary organizations. The company provides legal entities with two managers at once, who are in touch 24/7. The scheme of work with tender sites and government orders has been debugged. Through the official website, you have access to your personal account for monitoring transportation and obtaining accompanying documentation in real time. There is also the possibility of using a digital signature for a simplified document flow. Regular customers are given the opportunity to defer payment, discounts and an additional bonus - paperwork according to the customer's standards.

Advantages:

  • the possibility of phased control;
  • customer focus;
  • online cost calculation;
  • minimal risks in case of force majeure;
  • competent logistics system;
  • GPS monitoring of each car.

Disadvantages:

  • uninformative site.

GruzovichkoF

https://gruzovichkof.ru/

Phone:? +7 (812) 404-00-00

Another transport company operating in St. Petersburg. Appeared on the market in 2005. It has branches in Moscow, Arkhangelsk, Voronezh, Vladivostok, Yekaterinburg, Irkutsk, Kazan, Kaluga, Kaliningrad, Krasnoyarsk, Kemerovo and other large cities of Russia. It has a significant number of trucks of various tonnage.

Direction of activity:

  • organization of apartment, office, country house moving;
  • transportation of furniture, household appliances, building materials;
  • help of loaders;
  • cargo taxi;
  • packing of furniture and things.

Advantages:

  • 24/7 online chat;
  • quick registration of an application on the website;
  • easy calculation of the order value;
  • additional offers and discounts;
  • large fleet of vehicles;
  • high-quality intercity logistics;
  • free move assessment.

Disadvantages:

  • no fixed tariffs;
  • hourly pay for taxi and movers.

Summing up, it should be said that the choice of a suitable TC is based on the following points:

  1. Choice of tariff (taking into account the route, speed, dimensions and type of delivery);
  2. Selection of companies that take orders from a specific city;
  3. Price comparison;
  4. Definition of additional service;
  5. Conclusion of a contract.

If you have experience of cooperation with companies listed in the rating or more interesting proposals, tell us about it in the comments.

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